Seasonal Support - December 2023

The BCVS office will be closed for the seasonal break from 5pm Friday 22nd December - Monday 1st January, and will reopen on Tuesday 2nd January 2024.

If you need support during this time, the following information and services may help you:


The following pharmacies are open in Bassetlaw on the three Bank Holiday Days:

  • Christmas Day – 10am – 12 noon - Worksop Pharmacy, Bridge St, Worksop, S80 1DL
  • Boxing Day – 10am – 4pm - Boots Pharmacy, Bridge St, Worksop, S80 1JQ
  • New Years Day – 2pm – 4pm - Worksop Pharmacy, Bridge St, Worksop, S80 1DL

Other medical concerns:

  • 111 - If you think you need medical help right now, 111 online can tell you what to do. They can help identify symptoms or injury, dental help, mental health, a prescription, or medicines information, and help with any existing medical condition.
  • GP – Check your GP surgery for opening times. Most GP surgeries will only be closed on Christmas Day, Boxing Day, New Years Day and the usual weekend closures.
  • 999 – Only call 999 if there is an immediate threat to life.

NHS Mental Health Support:

  • NHS Nottingham and Nottinghamshire Crisis Line – Open 24/7 – Please call 0808 196 3779 or text NOTTS to 85258
  • NHS Derbyshire Crisis Line - 0800 028 0077 

Peace of Mind Toolkit:

The Peace of Mind Toolkit, which was created by young people for young people to support them with their mental health, is available online 24/7.

As well as being a fantastic resource for young people, it contains a lot of support and advice that would be suitable for any age group on subjects such as anxiety, what we eat, self-harm and much more. You can view it here as a translatable web page and an online booklet -

Local online and telephone support services:


National Support:

Food Support:

Food Hubs:

  • Friday 22nd December - Food Hub - Devonshire Road, Harworth, 2.00pm - 2.30pm
  • Friday 22nd December - Food Hub - Grove St Methodist Church, Retford, 2.00pm - 2.30pm (£4.00)
  • Thursday 28th December - Food Hub - St Paul's Church, Manton - 1.00pm - 1.30pm (£3.50)
  • Friday 29th December - Food Hub - Grove St Methodist Church, Retford - 2.00pm - 2.30pm (£4.00)

Nottinghamshire HAF activities:

For the HAF activities (which all include lunch) taking place during the Christmas Holidays please visit - search "HAF" and filter to Bassetlaw.

Christmas Day Support Group & Sandwiches

In Sam’s Name will open to anyone feeling lonely on Christmas Day. They will be at The Edge, Kilton, Worksop from 11am – 2pm with sandwiches, mince pies, hot drinks, and friendship.

Bassetlaw Food Bank

For information on Bassetlaw Food Bank services please visit

Bolsover Food Banks

Cost of Living Support:

The Bassetlaw Cost of Living support booklet is available to view online 24 hours a day, 365 days a year.

The booklet contains information and guidance on the support available in Bassetlaw on the subjects of Mental health, Money and Finances, Energy, Clothing, Food and Shopping, Children and Families, Housing and Domestic Abuse.

The web page can also be translated into any language.

View the booklet online here -

Bolsover Cost of Living support page -

Warm Spaces:

There are around 20 Warm Spaces registered in Bassetlaw that are open to anyone who needs them. These can be cafes, charity venues or community buildings where there is no expecting to spend money - you can just turn up and use them if you would benefit from the warmth.

If you would like to register a warm space you can do so here:

To view all warm spaces please visit:

(please note that some Warm Spaces will not be open on the Bank Holiday days – please check before visiting)

Domestic Abuse:


Juno Women's Aid is the largest domestic abuse organisation in Nottinghamshire running a wide range of services including the 24-hour Nottingham and Nottinghamshire Freephone Domestic and Sexual Violence Helpline.

You can speak to a specialist trained female support workers 365 days a year.

Visit their website here:

You can call their helpline on 0808 800 0340 - open every day 24/7

For the National Domestic Violence 24-hour help line tel: 0808 2000 247


If you're experiencing domestic abuse or know someone who is, tel: 08000 198 668 and you'll get help from someone close by.

If it's an emergency, tel: 999.

You can also email the Derbyshire Domestic Abuse Helpline giving a number you can be contacted safely at

If you're deaf or hearing impaired, or unable to phone, text the Derbyshire Domestic Abuse Helpline tel: 07534 617252. Emergency SMS - text: 999.

For the National Domestic Violence 24-hour help line tel: 0808 2000 247