House Experience Volunteer - Mr Straw's House

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Hosted by: National Trust - North Nottinghamshire (Clumber Park & Mr Straw's House)
Opportunity Description: Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Mr Straw's House to life and helping people get the best out of their day.
Type of Activity: Community Work, General Helping & Practical Work, Officials, Policing & Stewarding
Areas of Interest: Conservation/environment, Heritage, Museums
Skills: Creative, Practical, Leadership, Interpersonal
Who we are looking for: By getting involved, you could
• Spend time in our fabulous places that are packed with history
• Get to know Mr Straw's House and our visitors
• Be part of a varied and enthusiastic team and form new friendships
• Gain experience in storytelling and visitor welcome
• Develop and share your knowledge

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

What's involved?
• Creating a warm welcome for everyone who visits
• Responding to the different needs of different visitors, including people with additional access needs
• Finding out what visitors are looking for from their visit and helping them decide how to get the best of their day
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace
• Learning more about Mr Straw's House so you can share all that’s special – indoors and out
• There’ll be plenty of opportunity to do the little things that make a big difference, such as opening a door to a secret corridor or room.
• Responding to the changing needs of Mr Straw's House – getting involved in supporting temporary exhibitions and permanent collections, researching, hosting, leading tours or leading talks (delete as appropriate)
• Supporting with health and safety and evacuation procedures if required
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g .Covid

We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

This role will suit you if you are...
• Full of enthusiasm and enjoy engaging and inspiring visitors of all ages
• Someone who loves being around people – you’ll meet a lot each day!
• Interested in Mr Straw's House – you don’t need to know all of the history, but as a House Experience Volunteer you’ll enjoy picking up lots of facts and figures

All National Trust volunteers will be asked to
• Respect and uphold the National Trust values whilst volunteering with us
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity
Requirements: Own vehicle or have access to a vehicle
Suitable for: Indoors, Family, Long Term Commitment, Groups, University Students, People Seeking Work, Short Term Commitment
Practical considerations:
Recruitment method: Application Form, Informal Discussion, Trial Period
Disabled Access details: There is limited access to both the Warwick Villa and Endcliffe Villa properties at Mr Straw's House on Blyth Grove. We will endeavour to make reasonable adjustments for the role where available but you do need to be able to manoeuvre a series of stairs to support with the house guiding element.
Expenses details: We offer volunteer expenses to volunteers to claim for all types of regular travel and other dependent activity. This process will be fully explained on recruitment and induction.
Any Age/Gender restrictions: +18 only, although works experience and youth volunteering are currently under review and we hope to return this in 2023.
Support for volunteers with additional needs: We treat every volunteer as an individual and are happy to discuss with applicants any potential need or support they feel they may need to become a volunteer with the team.
Induction Arrangments: We offer a full induction to the National Trust, along with property and department sessions. You will learn more about the wider team, our values and our ways of working and will allow you to ask any questions you may have. You will work through an induction checklist and will be allocated branded uniform and badges during this phase, whilst fully understanding how to use the 'myvolunteering system' and any other support you need.
Insurance Cover: All volunteers are fully covered under Public Liability Insurance whilst working with us.
Support Available: When you join our team, you become a part of the Clumber Park and Mr Straw's House family. Each volunteer has a dedicated team volunteer lead, along with support from the portfolio Volunteering & Community Manager. You will be supported through induction, training, regular team meetings and those informal 1-2-1 cuppa breaks. We offer wider support to volunteers through our People Centre, with access to our Care Coins support line and volunteer benefits to access National Trust properties and discounts on completion of regular volunteering in the team.
Training: We offer extensive mandatory online training for all volunteers in introducing volunteering at the National Trust, Information Security (GDPR), Safeguarding, Fire Safety, Everyone Welcome (Diversity & Inclusion), Basic Manual Handling and many more departmental modules. The volunteer role you undertake will inform as to whether you need additional in person or online training. There is great opportunity to explore and develop your personal skills as a volunteer at the National Trust.
Any Other Arrangements: It is essential that you apply for this role online at https://myvolunteering.nationaltrust.org.uk/opportunity-search , as digital applications will only be accepted.
If you need access or support to do this or would like an informal chat about volunteering, please contact Claire Sarris, Volunteering & Community Manager on 01909 511081 (please leave a message if unanswered) or email Claire.Sarris@nationaltrust.org.uk, stating a convenient time for a call back.