Phone: 01909 476118

North Nottinghamshire Support Partnership (NNSP)

What is the North Nottinghamshire Support Partnership (NNSP)?

The North Nottinghamshire Support Partnership is a multi-agency advice and support network for adults in Bassetlaw through a single point of access.

How does the service work?

NNSP works by enabling people to access a wide range of services through a single point of access.  The simple checkilist halps to identify the support, information and advice a client might benefit from.  Completed checklists generate referrals to partner agencies prompting them to contact the customer with the support, information and advice required.  Partner agencies have 28 days to do so as part of the NNSP partnership agreement.

Why was NNSP introduced?

Consdierable work had taken place previously in the development of Advice Bassetlaw; however following a consultation, re-evaluation, redesign and a name change, the North Nottinghamshire Support PArtnership was developed.

A collaboration between Bassetlaw Action Centre and the BCVS supported by Bassetlaw District Council are responsible for implementing  the new North Nottinghamshire Support Partnership model.

The main aims and objectives of the service are:

  • Ease of access - to provide a single gateway through which people can access a wide variety of services
  • Prevention and intervention - to support ever decreasing public spending budgets
  • Partnership working - to bring together local public and voluntary services and prevent duplication
  • Voluntary sector - to grow the capacity and sustainability of the sector

Completing a checklist

The checklist is available as a Word document that can be printed or completed electronically.  These are available by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Clients can nominate a friend or family member to receive all contact from partner agencies on their behalf.

When the form is completed electronically; the data protection statement must be read to the client.  There is a tick box to complete with their response.  Be aware that is they do not consent we cannot keep their data or make the referrals they require.

What happens when a checklist is completed?

  • The checklist is emailed, faxed or posted to the central hub which is at BCVS
  • The checklist is processed at the central hub and referrals are made to the selected agencies
  • Partner agencies contact the client; or their nominated person within 28 days
  • Partner agencies notify NNSP when they accept the referral and when the outcome of the intervention has been established

Checklist services

The checklist has been split into 5 sections:

  • Money
  • Housing
  • Health & Wellbeing
  • Employment
  • Transport

Each section has a variety of services within it.  You are able to refer to more than one service withing each section.  Please give as much detail as possible about what the clients needs are as this will ensure the correct service is referred to when the form is processed.

Any other concerns or needs

In this section please give details of any other service that the client needs.  The hub will endeavour to find a service to refer the client to when they process the form.

We will be monitoring this section closely to see what services are being requested that do not currently appear on the form.  If there is something that is being requested regularly, we will add it to the form.

If you have any questions of require further information, please contact Agnieszka Majer-Durman on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01909 476118 x 32.

Bassetlaw Action Centre
Offers a range of preventative services including housing choice, transport, health and wellbeing, home support and a resource centre.

Canal Street, Retford, DN22 6EZ
Tel: 01777 709650
Open: Mon-Fri 9:00am-3:00pm

Bassetlaw Citizens Advice Bureau
Provides advice to people on their rights and responsibilities on a range of issues.

Worksop Centre - The Annexe, Queen's Buildings, Worksop S80 2AE
Open: Mon & Wed 9:30am-3:00pm

Retford Centre - Council Offices, Market Square, Retford DN22 6DE
Open: Tues & Thurs 10:00am-2:00pm
Tel: 0844 856 3411 available Mon-Fri 10:00am-2:00pm

Provides support to a wide range of voluntary and community sector organisations across the Bassetlaw District. This includes information about a wide range of volunteering opportunities.

The Old Abbey School, Priorswell Road, Worksop S80 2BU
Tel: 01909 476118
Open: Mon-Fri 8:30am-5:00pm

Bassetlaw District Council
Provides services for residents including housing and help and support with housing benefit and council tax reduction.

Queen's Buildings, Potter Street, Worksop S80 2AE
Tel: 01909 533533
Open: Mon-Fri 8:40am-5:00pm

Bassetlaw Mind
Is a provider of information, support and guidance on mental health issues across Bassetlaw.

6 Hardy Street, Worksop S80 1EH
Tel: 01909 476075
Open: Mon-Fri 9:00am-4:00pm

Tuxford Mine of Information
Is a resource centre supporting the communities of Tuxford and its surrounding villages. It is an information and signposting centre offering a range of services.

2 Market Place, Tuxford, Newark NG22 0LA
Tel: 01777 870040
Open: Mon-Thurs 9:30am-4:30pm, Fri 9:30am-12:30pm

Royal Voluntary Service
Support people over the age of 50 who are registered with a Bassetlaw GP. They offer assisted shopping trips and transport, befriending and sitting services and 6-8 weeks of practical support on return home from hospital.

83 Bridge Street, Worksop S80 1DL
Tel: 01909 484437
Open: Mon-Fri 9:00am-3:30pm

The Well Community Project
Provide a range of advice activities and groups. The Well Community Projects also offers a free debt counselling service through a partnership with Christians Against Poverty (CAP) and the CAP Money course. CAP debt advice is available Mon to Thurs 9:00am-5:00pm. To book an initial appointment, call 0800 328 0006.

Hospital Road, Retford DN22 7BD
Tel: 01777 702344

2Shires Credit Union
Offers a service which allows local people to save and borrow at an affordable rate.

The Annexe, Queen's Buildings, potter Street, Worksop S80 2AE
Tel: 01909 500575
Open: Mon-Fri 9:30am-3:00pm, Sat 9:30am-2:00pm

Carlton-in-Lindrick Civic Centre
Is a multi-purpose community building, offering rooms to hire, community social events and educational courses. A housing outreach service is provided every 3rd Monday each month from 9:00am-4:00pm.

Long Lane, Carlton-in-Lindrick, Worksop S81 9AP
Tel: 01909 541127
Open: Mon-Sat 9:00am-3:00pm

Aurora Wellbeing
The organisation provides help and support to people affected by cancer and their families, including health and wellbeing services which are available to everyone.

The Old Library, Memorial Avenue, Worksop S80 2BP
Tel: 01909 470985
Open: Mon-Fri 9:30am-4:30pm



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